Date
Before the beginning of class
Agenda
Aug. 21
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• Introduce course • Complete Personal Introduction
Aug. 26
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• Read The Essentials ch. 1 (.pdf
Download .pdf if you don't yet have your book) • Complete Reading Response 1 • Read Corporate Communication Project overview
• Discuss characteristics of writing at work • Introduce Corporate Communication Project • Complete crisis analysis activity
Aug. 28
Links to an external site.
• Read The Essentials ch. 2 • Complete Reading Response 2
• Discuss writing for your readers • Discuss Intention Document
Sept. 2
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• Read The Essentials ch. 3 • Complete Reading Response 3 • Complete Intention Document
• Discuss Crisis Analysis Report • Discuss research with library representative • slides
Download slides • ChatGPT prompts
Download ChatGPT prompts
Sept. 4
Links to an external site.
• Read The Essentials ch. 8 • Complete Reading Response 4
• Discuss writing ethically • Discuss technical reports
Sept. 9
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• Complete Crisis Analysis Report
• Review Crisis Analysis Reports
Sept. 11
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• Read "Writing Press Releases"
Links to an external site. • Read Meltzer, "How to Write a Press Release: A Step-by-Step Guide"
Links to an external site. • Read "How to Write a Press Release (With Tips From PR Pros)"
Links to an external site. • Read "How to Craft Compelling Press Releases"
Links to an external site. • Read sample press release
Links to an external site.
• Complete press release activity
Sept. 16
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• Submit draft Press Release
• Complete Press Release draft workshop • Generate Press Release rubric
Sept. 18
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• Read The Essentials ch. 7 • Read all sections of The Purdue OWL's information about writing memos
Links to an external site. • Read sample internal memo
Links to an external site.
• Complete internal memo activity
Sept. 23
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• Submit draft Internal Memo
• Complete Internal Memo draft workshop • Generate Internal Memo rubric
Sept. 25
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• Read Devine, "The Art of the Corporate Apology Video"
Links to an external site. • Read Gnau, "Top 3 Tips for Making a Crisis Management Video"
Links to an external site. • Read Nguyen, "Why Are Brands So Bad at Apologizing?"
Links to an external site. • Watch Marketplace APM, "More Companies and Brands Are Ditching the Public Apology"
Links to an external site. • Watch CNN Business, "The Worst Apologies in Business"
Links to an external site. • Skim SorryWatch Corporate Apologies
Links to an external site. • Watch sample video message
Links to an external site.
• Complete video message activity
Sept. 30
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• Submit Video Message outline
• Complete Video Message outline workshop • Generate Video Message rubric • Discuss Video Message production (Panopto
Links to an external site. , Zoom
Links to an external site. , Adobe Express
Links to an external site. )
Oct. 2
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• Read The Essentials ch. 4 • Complete Reading Response 5
• Discuss achieving a readable style • Discuss Video Message production
Oct. 7
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• Submit Press Release • Submit Internal Memo • Submit Video Message
• Discuss Materials Analysis • Discuss Postmortem
Oct. 9
No Class
Oct. 14
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• Submit Materials Analysis • Submit Postmortem
• Introduce Instructions Project • Discuss Intention Document • Complete instructions activity
Oct. 16
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• Submit Intention Document • Read The Essentials ch. 10 • Complete Reading Response 6
• Discuss instructions, procedures, and policies • Complete instructions exercise
Oct. 21
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• Read The Essentials ch. 5 • Complete Reading Response 7 • Read The Essentials ch. 6 • Complete Reading Response 8
• Discuss designing documents • Discuss designing illustrations
Oct. 23
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• Submit Design Plan
• Share Design Plans • Generate Instructions rubric
Oct. 28
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• Read "Professional and Technical Writing/Design/Usability
Links to an external site. " • Complete Reading Response 9
• Discuss usability testing • Complete usability activity
Oct. 30
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• Submit Draft and Usability Test 1
• Complete usability testing workshop 1 • Discuss Materials Analysis • Discuss Postmortem
Nov. 4
• Submit Draft and Usability Test 2
• Class does not meet • Complete usability testing workshop 2
Nov. 6
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• Submit Final Instruction Set • Submit Materials Analysis • Submit Postmortem
• Introduce Service Learning Project • Discuss Intention Document
Nov. 11
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• Submit Intention Document
• Discuss Progress Reports • Develop pitches
Nov. 13
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• Read The Essentials ch. 9 • Complete Reading Response 10
• Discuss proposals and progress reports • Pitch potential clients • Form groups
Nov. 18
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• Read "Gantt Chart"
Links to an external site. • Read Esselman, "What Is a Gantt Chart?"
Links to an external site. • Submit Progress Report 1
• Introduce Gantt chart • Perform UX analysis
Nov. 20
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• Introduce Client Report • Complete course evaluations
Nov. 25
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• Submit Progress Report 2 • Read The Essentials ch. 11 • Complete Reading Response 11
• Discuss oral reports • Introduce Client Presentation • Form report outline
Nov. 27
No Class
Dec. 2
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• Submit Progress Report 3 • Read The Essentials ch. 12 • Complete Reading Response 12
• Discuss résumés and job applications • Introduce Postmortem • Generate Client Report rubric • Complete UX Tool Reflection
Dec. 4
No Class
Dec. 11
Links to an external site. (11:30 a.m.)
• Submit Client Report • Prepare Client Presentation
• Deliver Client Presentation • Submit Postmortem (by end of day)